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Customer Service

We're here to make sure your experience is extraordinary. From the moment you see something you like, to the moment it finds its place in your home - we help you create the perfect lighting in your home.

It's only natural that questions will arise along the way, and whether you're wondering about differences in table lamps, what lamps to use outdoor or how long the delivery time is for a specific product, we're more than happy to help you from start to finish. We are here when you need us!

Email

Phone

Chat

  • Chat with us through our site, by clicking the chat icon on the bottom right of the screen.
  • Monday - Friday 08:00 - 15:45

Looking to cancel an order, or arrange a part delivery?

On My Pages you can easily choose to cancel your order, or arrange for the in-stock items to be sent as soon as possible.

Returns & Claims:

Sometimes things go wrong, but we are always here to help. Register your return or claim in our Return portal.

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Customer Service
Our company
Lightshop - A part of Nordic Nest AB (EU-VAT-Number: SE556628159701), Stämpelvägen 3, 394 70 Kalmar, Sweden