365 DAYS RETURN POLICY

FAST WORLDWIDE SHIPPING

LIGHTING SPECIALIST SINCE 1999

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Shipping Information

We offer worldwide shipping

Lightshop offers worldwide shipping to most countries. We hope that you find shopping at Lightshop quick, easy and comfortable. If you have any questions, please don’t hesitate to contact our customer service at [email protected].

Shipping cost and delivery time

We have selected DHL Parcel as our primary shipping partner due to its reliable and efficient service. For certain destinations we offer an express service, operated by UPS. The shipping cost for your order depends on the destination, as well as on the order value. Please find all the shipping information for your country in the list below. 

Prices for residents outside the European Union

If you are accessing our website from outside the European Union, or your computer or server is located in a country outside of the European Union, the prices on our website are shown with the VAT/Sales Tax excluded. You pay the applicable import taxes and customs fee according to your country’s policy when your order is delivered.

This does not apply for orders to Norway, Switzerland and the United Kingdom. Prices for British, Swiss and Norwegian customers include VAT and there will not be any additional customs charges.

You may also be charged an administrative fee by the shipping company. For residents outside the European Union the prices are presented in USD, with the exception of Switzerland, Canada and Australia. Prices in Switzerland is presented in CHF, prices in Canada are shown in CAD and prices in Australia are shown in AUD.

Contact your country's customs office if you need more information on the customs rates and other information regarding imports.

Complete list of countries we ship to:

Delivery times are calculated from the date the order is shipped from our warehouse. We having a contiunous dialog with our shipping partners to find the best and fastest possible route to you.

Albania:

Shipping fee: 19.90 €

Free shipping for orders over 199 €

Expected delivery time: 6-10 working days. 

Australia:

Choose between following options: 

Economy (DHL Global Mail):

Shipping fee: 69 AU$

Free shipping for orders over 499 AU$

Expected delivery time: 15-30 working days.*

Express (UPS Expedited)

Shipping fee: 129 AU$.

Expected delivery time: 5-7 working days for in stock items for orders placed before 7 AM CET on working days. One additional day is to be calculated if the order is placed after 7 AM CET.*

Austria:

Shipping information

Belgium:

Shipping fee: 5.90 €

Free shipping for orders over 69 €

Expected delivery time: 2-4 working days. 

Bosnia Herzegovina:

Shipping fee: 19.90 €

Free shipping for orders over 199 €

Expected delivery time: 6-9 working days. 

Bulgaria:

Shipping fee: 6.90 €

Free shipping for orders over 99 €

Expected delivery time: 6-8 working days. 

Canada:

Shipping fee: UPS: 69 CA$

Free shipping for orders over 499 CA$

Expected delivery time: 5-7 working days* 

China:

Shipping fee: 59 CN¥

Expected delivery time: 6-10 working days from dispatch*

Croatia:

Shipping fee: 9.90 €

Free shipping for orders over 99 €

Expected delivery time: 4-7 working days. 

Cyprus:

Shipping fee: 6.90 €

Free shipping for orders over 99 €

Expected Delivery time: 10-12 working days. 

Czech Republic:

Shipping fee: 9.90 €

Free shipping for orders over 99 €

Expected delivery time: 4-7 working days. 

Denmark: 

Shipping fee: 49 kr

Free shipping for orders over 499 kr

Expected delivery time: 1-3 working days. 

Estonia:

Shipping fee: 9.90 €

Free shipping for orders over 99 €

Expected delivery time: 5-9 working days. 

Finland:

Shipping fee: 5.90 €

Free shipping for orders over 89 €

Expected delivery time: 2-4 working days. 

France:

Shipping fee: 5.90 €

Free shipping for orders over 99 €

Expected delivery time: 4-7 working days. 

Germany:

Shipping information

Greece:

Shipping fee: 4.90 €

Free shipping for orders over 99 €

Expected delivery time: 5-9 working days. 

Guernsey:

Shipping fee: £ 19.90

Expected delivery time: 5-8 working days. 

Hong Kong:

Shipping fee: 19 $

Free shipping for orders over 299 $

Expected delivery time: 7-15 working days. 

Hungary:

Shipping fee: 9.90 €

Free shipping for orders over 99 €

Expected delivery time: 4-8 working days. 

Iceland:

Shipping fee: 19.90 €

Free shipping for orders over 199 €

Expected delivery time: 4-9 working days. 

Ireland:

Shipping fee: 6,90 €

Furniture shipping: € 59

Free shipping for orders over 99 € (excl. furniture)

Expected delivery time: 4-8 working days. 

Israel:

Shipping fee: 159 €

Expected delivery time: 5-7 working days. 

Italy:

Shipping fee: 4.90 €

Free shipping for orders over 99 €

Expected delivery time: 5-9 working days.

Japan:

Shipping fee: 2,300 JPY

Free shipping for orders over 19,900 JPY

Expected delivery time: 6-9 working days. 

Jersey:

Shipping fee: £ 19.90

Expected delivery time: 5-8 working days. 

Latvia:

Shipping fee: 9.90 €

Free shipping for orders over 99 €

Expected delivery time: 5-8 working days. 

Liechtenstein:

Shipping fee: 19.90 CHF

Expected delivery time: 4-8 working days. 

Lithuania: 

Shipping fee: 9.90 €

Free shipping for orders over 99 €

Expected delivery time: 5-8 working days. 

Luxemburg:

Shipping fee: 9.90 €

Free shipping for orders over 99 €

Expected delivery time: 4-6 working days. 

Macao SAR:

Shipping fee: 29 $

Expected delivery time: 8-17 working days. 

Macedonia:

Shipping fee: 19,90 €

Free shipping for orders over 199 €

Expected delivery time: 5-9 working days. 

Malaysia:

Shipping fee: 19 $

Free shipping for orders over 299 $

Expected delivery time: 9-19 working days. 

Monaco:

Shipping fee: 19,90 €

Free shipping for orders over 199 €

Expected delivery time: 3-7 working days. 

Montenegro:

Shipping fee: 19.90 €

Free shipping for orders over 199 €

Expected delivery time: 3-5 working days. 

Netherlands:

Shipping fee: 5,90 €

Free shipping for orders over 69 €

Expected delivery time: 5-9 working days. 

Norway:

Shipping fee: 49 NOK

Free shipping for orders over599 NOK

Expected delivery time: 2-6 working days. 

Poland:

Shipping fee:  6.90 €

Free shipping for orders over 99 €

Expected delivery time: 2-5 working days. 

Portugal:

Shipping fee: 4,90 €

Free shipping for orders over 99 €

Expected delivery time: 5-9 working days. 

Please note that we do not ship to Madeira Island. 

Romania:

Shipping fee: 6.90 €

Free shipping for orders over 99 €

Expected delivery time: 4-6 working days.  Saudi Arabia Shipping fee: 19 $

Free shipping for orders over 299 $

Expected delivery time: 12-20 working days.

Singapore:

Shipping fee: 19 $

Free shipping for orders over 299 $

Expected delivery time: 5-14 working days. 

Slovakia:

Shipping fee: 9.90 €

Free shipping for orders over 99 €

Expected delivery time: 4-8 working days. 

Slovenia:

Shipping fee: 9.90 €

Free shipping for orders over 99 €

Expected delivery time: 4-8 working days. 

South Africa:

Shipping fee: 19 $

Free shipping for orders over 299 $

Expected delivery time: 30-35 working days. 

South Korea:

Choose between following options:

1) ECMS:

Shipping fee: ₩19,800

Free shipping for orders over ₩180,000

Expected delivery time: 6-10 working days. 

2) FEDEX:

Shipping fee: ₩22,800

Expected delivery time: 3-7 working days. 

Spain:

1) DHL Economy

Shipping fee: 4.90 €

Free shipping for orders over 100 €

Expected delivery time: 8-14 working days. 

2) UPS Express shipping 

Shipping fee: 19 €

Expected delivery time: 4-5 working days. 

Sweden:

Shipping information

Switzerland:

Shipping fee: CHF 12.90

Free shipping for orders over CHF 129

Expected delivery time: 8-10 working days. 

Larger delivery items (assorted items)
Shipping fee: 99 CHF
Expected delivery time: up to 6 working days

Taiwan:

Shipping fee: 19 $

Free shipping for orders over 299 $

Expected delivery time: 10-17 working days. 

Thailand:

Shipping fee: 19 $

Free shipping for orders over 299 $

Expected delivery time: 6-15 working days. 

Turkey:

Shipping fee: 19.90 €

Free shipping for orders over 199 €

Expected delivery time: 9-19 working days. 

Ukraine:

Please note that to current circumstances, we cannot confirm an exact delivery time to your destination.

Shipping fee: 19.90 €

Free shipping for orders over 199 €

Expected delivery time: 12-20 working days. 

United Kingdom:

Standard:

Shipping fee: £ 9

Furniture shipping: £ 49

Free shipping for orders over £ 99 (excl. furnitures)

Expected delivery time: 4-6 working days.*

*Please note since Brexit, parcels going to the UK need to go through customs. Due to this some parcels may experience longer transit times. 

United States:

Choose between following options:

-DHL Economy:

Shipping fee: 19 $

Free shipping for orders over 199 $

Expected delivery time: 7-14 working days.

- Fast (UPS):

Shipping fee: 39 $

Expected delivery time: 5-7 working days. Please note that Express
shipping with UPS is only offered when all ordered items are in stock at the
time the order is placed.

Is your country not listed? Please contact our Customer Service.

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Customer Service
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Lightshop - A part of Nordic Nest AB (EU-VAT-Number: SE556628159701), Stämpelvägen 3, 394 70 Kalmar, Sweden